Virtual Assistant, Social Media & Content Support for UK SMEs
GO Scale


Posts going out – Blog written – Admin done
You back where you belong

Monthly outsourced marketing and admin support – so you stay organised, visible and consistent while you focus on growth

You’re winning more work – which is great. But somewhere between delivering for clients, managing your team and trying to stay visible online, things are starting to slip. Posts aren’t going out. Emails are piling up. The blog you meant to write three weeks ago is still just a note on your phone.

GO Scale gives growing UK small businesses and SMEs a dedicated team handling admin, social media and content every single month – so you stay organised, consistent and visible while you focus on growth. No hiring headaches. No juggling freelancers. Just one team, one monthly fee, and everything taken care of.

Entrepreneurs spend up to 40% of their time on tasks that don’t generate revenue. That’s nearly two full days a week. GO Scale gives those days back.

GO Scale is our mid-tier monthly business support package, designed for UK SMEs that are growing and need consistent, professional support across admin, social media and content:

  • Up to 12 hours per month of virtual assistant and admin support
  • Up to 1 hour of website updates — carried out by our Web Developer
  • 8 social media posts created and scheduled each month
  • 1 written blog post created and uploaded each month
  • 45-minute monthly planning call with your dedicated GO team member
  • Access to specialist GO support across the wider team

GO Scale includes monthly social media management support to keep your business visible and consistent online.
This includes:

  • Content scheduling across your primary platform
  • Caption writing in your brand voice
  • Templated graphics — or ideally you providing images and video for us to edit, caption and schedule
  • Basic content coordination

Unless otherwise agreed, the package is based around:

  • One primary social media platform
  • 8 posts per month

The following are not included within this package:

  • Community management
  • Daily engagement or comment replying
  • Reels or advanced video editing
  • Full social media strategy
  • Paid advertising management
  • Influencer outreach

If you need additional social media support, your package can easily be scaled to suit your business needs.

Website support within GO Scale covers small routine updates only, such as:

  • Text edits
  • Image swaps
  • Blog uploads
  • Minor page amendments

The following are excluded:

  • New page builds
  • Full redesigns
  • Custom development
  • Technical troubleshooting
  • Plugin conflicts or major fixes

Each month includes one planning and check-in call of up to 45 minutes with your dedicated virtual assistant. This keeps priorities aligned and ensures your support stays focused on what matters most that month.

Additional meetings may be charged separately or deducted from support time where appropriate.

To keep things running efficiently across all our UK SME clients:

– Requests should be submitted via email to your dedicated Virtual Assistant
– WhatsApp or personal messaging should only be used for urgent agreed matters
– Multiple small requests may be grouped together where possible for efficiency
– Clear instructions and deadlines help us support you more effectively

Your 12 hours of virtual assistant support run monthly. Unused hours do not roll over, but if your needs grow, we can easily scale your support package to match where your business is heading.

GO Scale is an ongoing monthly support service, not an instant-response service.

Typical response times:

– Within 1 business day for standard requests
– Larger or more complex tasks may require additional time
– We’ll always keep you informed on timings and expected delivery

While we’ll always do our best to help, urgent same-day requests cannot always be accommodated and may incur additional charges.

GO Scale is designed as a shared monthly support package. To ensure fairness across all our clients, we reserve the right to discuss upgrading to a larger package where your support needs consistently exceed the intended scope or hours. The good news? We’ve got packages that grow with you.

The following services are not included within GO Scale unless agreed separately as a bolt-on service:

  • Marketing strategy
  • Large website changes or redesigns
  • SEO work
  • Paid advertising management
  • Branding/design projects
  • Video editing or animation
  • Complex project management
  • Sales outreach
  • Same-day urgent requests
  • Weekend or evening support
  • Consultancy or business coaching

Our goal is simple: to give growing UK SMEs reliable, flexible outsourced marketing and admin support that keeps their business organised, consistent and visible – without the overheads and commitment of hiring internally.

When everything depends on you, growth doesn’t scale – you just get busier.
GO Scale changes that!

How we can help

CONTACT US TO FIND OUT MORE